Comment: The D&G meltdown exemplifies an increasingly mutated perception of free speech
Chris Ward writes for PinkNews on how Dolce and Gabbana failed to salvage themselves from a PR disaster.
Social media meltdowns are one of my guilty pleasures. Whether itās public figures who can now bypass their PR people with their iPads and launch a backlash to end all backlashes against themselves or social media teams who hijack serious and profound hashtags to sell their product, only to find themselves in a spot of trouble for not taking a second to think. Take, for example, the DiGornio pizza company who used the #WhyIStayed hashtag, used to highlight why victims of domestic violence didnāt leave their abusive partners, to tweet āYou had pizzaā.
The D&G response to Elton Johnās boycott has been outstanding in that sense. Any sensible PR person would have sought to apologise emphatically, try to undo the damage by making a small but symbolic donation to a charity related to the issue theyāve been controversial about and, most importantly, do their utmost to ensure the story dies. These tried-and-tested PR objectives were presumably what was going through Stefano Gabbanaās head when he posted a poorly photoshopped image of the famous āJe Suis Charlieā poster, which many displayed after the terrorist attack at Charlie Hebdo, doctored simply to say āJe Suis D&Gā. Nothing calms down a social media storm quite like comparing yourself to murdered cartoonists.
The gist of Gabbanaās response and that of his supporters is that their freedom of speech is being infringed by the backlash. One of those defending D&G is professional troll Katie Hopkins ā normally a moral arbiter for right and wrong (when sheās saying youāre right, youāre most definitely wrong). She said earlier that āSurely being tolerant is accepting we all have different opinions and should be able to express them freely. Elton could express the alternative view to D&G without calling for every other fawning celeb to turn up and throw rotten tomatoes at their brandā. Put simply, D&G should be able to say what they like without fear of people saying what they like to them in return.
There is a stark difference between disagreeing with somebodyās view and disagreeing with their right to hold that view. Retreating to the āIām being silencedā camp is a cowardās response to losing the argument. āIāve got no points left to respond with, so instead Iām going to accuse you of attacking my freedomsā. Itās a nonsense we should all challenge. Gabbana had every right to say what he did and he also had every right to compare himself to those poor people gunned down in Paris a few months ago. Disagreeing with those rights is wrong; disagreeing with what he said is your absolute right, as is boycotting their brand.
Itās a gross mutation of freedom of speech to suggest that whilst one can express whatever offensive view they like, they should be able to do so without being offended in return. When people like Hopkins say āyou canāt say that anymoreā, what they actually mean is that you can, but people might say things back to you. Itās of the same plane of thought that says a perfectly democratic boycott is pretty much like putting D&G in the stocks and, as Hopkins suggests, throwing tomatoes at them. Why canāt we just respect the views of the people who upset us and be quiet? We clearly have absolutely no right to use our freedom of speech in response to them using theirs.
Itās difficult to see what exactly it was about the backlash that made D&Gās supporters feel like their beloved brand had become a victim of āfascistā oppression. Either way, they are acutely aware of the power of brand. The budget they must put aside for marketing is a direct acceptance that the public image assigned to their name matters – it is directly related to sales and, consequently, the amount of money in their pockets. This boycott is going some way to impacting that and it wonāt be long before D&G offer an actual apology ā not because theyāre sorry for what they said or did, but because theyāre sorry itās caused them problems. So please continue to boycott and, for the sake of genuine freedom of speech, donāt let them get away with framing themselves as some sort of victim of Orwellian authoritarianism. Theyāre not.
Chris WardĀ is an LGBT campaigner and a member of the Labour Party.
As with all comment, this does not necessarily reflect the views of PinkNews.