Starbucks store sacks trans worker who accused customer of transphobia in viral footage

A screenshot of a video showing a Starbucks barista speaking to a customer

A trans Starbucks barista who accused a customer of being transphobic and misgendering her has been fired.

The incident occurred at a licensed Starbucks store in Southampton, Hampshire, on 30 April, owned and operated by 23.5 Degrees.

In a social media post, the employee can be seen refusing to serve the customer and saying: “Youā€™re calling me a man, youā€™re being transphobic, Karen. Now get out.”

The woman responds: “You’re rude, don’t ever call me transphobic, ever. You do not know me.”

The Starbucks barista ends the argument by clapping in the customer’s face and saying: “You’re transphobic. Now get out.”

The employee then attempted to stop a person who was filming the interaction between herself and the customer. The clip has since gone viral on social media.

Hampshire Police said: ā€œWe received a report of an assault at Starbucks in Beresford House, Town Quay. on Sunday 30 April. It is alleged that a staff member became verbally abusive towards a customer within the premises, before assaulting a member of the public who was filming the incident.

“Our investigation into this matter remains ongoing.ā€

The Starbucks outlet is operated by a licensee called 23.5 Degrees, who chose to dismiss the staff member.

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Starbucks has issued an apology for the incident, with a spokesman saying: ā€œThe licensee has confirmed that the partner (employee) no longer works at the company.

ā€œStarbucks has no tolerance for behaviour of this kind and we are very sorry for the experience that this customer had.ā€

In March, a lesbian couple in a Starbucks in Miami, Florida, were accused of ā€œraping childrenā€ and being ā€œevilā€, in an unprovoked homophobic rant by a complete stranger.

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